Commitment to Customers

The Cumberland Water Department is committed to delivering high-quality potable water and fire protection to our customers. Our customers are serviced through the operation of six groundwater wells, two wholesale connections, five pumping stations, five water storage tanks, and 140 miles of distribution mains.

The Water Department operates as an enterprise fund within the Town, servicing roughly 23,000 people north of Marshall Avenue.

Private Well Water Testing

Instructions will be provided with the sample kits.. The Cumberland Water Department will transport samples to the lab for testing and the cost, to be paid by the resident, is $85 which covers the standard administrative and technical fees.

The Town of Cumberland will be offering this service the last week of each month. Customers will be able to pick up sample kits Monday through Friday, anytime between 7:00 & 3:00 pm at the Water Department Administrative Office on Nate Whipple Highway. Samples should be returned to the Water Department on either the last Tuesday (7:00 am to 3:00 pm) or Wednesday (7:00 am to 12:00 pm) of the month.